03 June 2014

WPC 2014 - Microsoft Worldwide Partner Conference, Washington D.C., July 13-17, 2014

Posted in Events, ComputerTalk, Microsoft

ComputerTalk is proud to be sponsoring the Microsoft Worldwide Partner Conference, held in Washington DC, Jul 13 - Jul 17, 2014.  Keep an eye out for our ads and stay tuned for our demo schedule!

If you are interesting in meeting the team at WPC, please fill out the demo form here! In the message, indicate that you want to schedule a meeting.

We're excited about interacting with you - global partners and technical visionaries - and the opportunities for us to transform the future together.

Learn more about the WPC14 at http://www.digitalwpc.com.

Register for WPC 14 here: http://www.digitalwpc.com/WPC2014/Pages/Registration.aspx

 

17 February 2014

ComputerTalk sponsors Global Lync Conference 2014 in Las Vegas.

Written by Vivian Pow, Posted in Press Release, Contact Center, Lync, Unified Communications, ComputerTalk, Microsoft

Richmond Hill, Canada - February 17, 2014 – ComputerTalk, a leading provider of Lync-native contact center and CEBP applications, is honoured to be a silver sponsor and exhibitor at the upcoming 2014 Lync Conference in Las Vegas, Feb 18 – 20, at the Aria Resort.  This event will bring together the whole Lync ecosystem to discover and celebrate the latest advancements in the unified communications industry.

Conference attendees can visit booth 618 to see how the ice contact center solution extends and enhances the capabilities of Microsoft Lync and Skype. ice is a fully-featured Lync 2013 and 2010 ISV qualified, all-in-one, software only, social media contact center that runs as a native Lync component (UCMA). “Bringing together e-mail, instant messaging, social media, voice communications, and web conferencing is a matter of productivity and competitiveness. We recognize the enormous potential of this convergence in the market, and so does Microsoft,” says Mandle Cheung, Founder and CEO of ComputerTalk.

ComputerTalk has speaking engagements at the Lync Partner Theatre and during the Apps for Lync: Contact Center and Attendant Console Applications breakout. Follow their twitter account (@iceComputerTalk) to find out about special events that will happen in their booth.  In addition, the company will be holding a draw for the monitor they are using to demo the ice solution – a 50” 4K Ultra HD LED TV valued at $1300.

To learn more about ComputerTalk and the capabilities of ice, visit booth 618 during the event or schedule an appointment with us at www.computer-talk.com/demo-request.

22 October 2013

Lync Conference Canada - Calgary, Canada

Written by Martin Borowski, Posted in Contact Center, Lync, Unified Communications, ComputerTalk, Microsoft

Join us at Lync Conference Canada to see how Communications Evolved.  ComputerTalk is a Silver Sponsor at the December 4 Lync Conference Canada, which will be in Calgary. Swing by our booth at the  BMO Centre in Stampede Park (link to http://venues.calgarystampede.com/attending/maps-directions.html)  - we'll be showing you everything you ever wanted to know about building UC workflow applications and providing excellent customer care by using Lync and Skype in your contact centre.  This conference promises several benefits.  • Find out how Lync-native products can make your organization more efficient.  At our booth, you'll see a demo of the 2012 Impact Award winning ice contact center for Lync, from our UC specialists. We'll show you how to use social media and Skype to deliver more personalized service.  • Speak with technology partners, customers, and other unified communications experts to find the right solution for you.  Sign up by clicking: Register for this free conference  Hope to see you there! You can follow the conversation on Twitter using #LyncConfCan.

Join us at Lync Conference Canada to see how Communications Evolved.

ComputerTalk is a Silver Sponsor at the December 4 Lync Conference Canada, which will be in Calgary. Swing by our booth at the  BMO Centre in Stampede Park - we'll be showing you everything you ever wanted to know about building UC workflow applications and providing excellent customer care by using Lync and Skype in your contact centre.

This conference promises several benefits.

• Find out how Lync-native products can make your organization more efficient.

At our booth, you'll see a demo of the 2012 Impact Award winning ice contact center for Lync, from our UC specialists. We'll show you how to use social media and Skype to deliver more personalized service.

• Speak with technology partners, customers, and other unified communications experts to find the right solution for you.

Sign up by clicking: Register for this free conference

Hope to see you there!

You can follow the conversation on Twitter using #LyncConfCan.

26 June 2013

Microsoft Worldwide Partner Conference (WPC) July 7 – 11 in Houston, Texas

Written by Martin Borowski, Posted in ComputerTalk, Microsoft

We are attending.

We will be attending the Microsoft Worldwide Partner Conference (WPC) July 7 – 11 in Houston, Texas. We’ll also be showcasing our Lync 2013 ISV Qualified ice Contact Center for Microsoft Lync. We are very excited to share with you the benefits that our new and improved features will bring - Twitter queuing, Skype integration, Look Back recording and more!

Skype is currently bringing down the barriers of communication for over 254 million users, bridging them across multiple platforms, across countries and continents, at low costs. This will have a huge impact in the enterprise communication and contact center space. We have every intention to be there to help partners understand what that means for their infrastructure and telephony investments.

Come visit us at Booth 343 in the Enterprise Social Neighbourhood. You can also schedule a demo with us by filling the from here.

22 April 2013

Can UC improve your business?

Written by Martin Borowski, Posted in Unified Communications

Are you BYOD ready?

How can Unified Communications (UC) actually improve a business?  Chris Griffith shares specifics on how UC helped Expert Service Providers LLC, where Griffith was a managing member and chief operating officer.  With efficient communication as a primary goal, UC's streamlining of emails, faxes, or video conferencing reaped dividends for ESP - keeping employees and customers connected, improving response times, overall professional conduct, and security.

In the modern marketplace, as more and more employees adapt the Bring your Own Device (BYOD) culture, there are myriad communication options including instant messaging, video phone, VoIP, email, and many more.  UC eliminated delayed transmissions for ESP by, well, unifying communications; allowing real-time contact regardless of the platform - an issue that could cause serious delays in the past.  And UC coordinates critical communications, which syncs PDAs, fax, and video conferencing, with clients and staff when on the road.