11 September 2018

Come see us at Microsoft Ignite 2018 in Orlando

Written by Danielle Wong, Posted in Events

Date: September 24-28, 2018
Location: Orlando, Florida 

Get a firsthand look at ice Contact Center in-person! Meet with our team as we bring together our knowledgeable staff and chat about industry trends we’re seeing in the unified communication and contact center industries. 

ComputerTalk is proud to be a sponsor of this year’s Microsoft Ignite in Orlando, Florida. Join us September 24-28 as we celebrate and participate in one of the biggest events in tech. Ignite is where tech professionals get the latest insights and skills directly from tech leaders and practitioners, who are shaping the future of cloud, data, business intelligence, teamwork, and productivity.  

Our product, ice Contact Center is the world’s only native enterprise-class Skype for Business Contact Center. We help organizations deliver intelligent and personalized customer experiences across every communication channel. As a Microsoft Gold Certified Partner, we have been in the unified communications industry for over 30 years and are an expert in custom communications-enabled business process applications. We are also a member of the Microsoft Cloud Partner Alliance, Technology Adoption Program (TAP), and have two gold competencies in Communication and Application Development. 

As a Microsoft omnichannel contact center, ice Contact Center integrates with Skype for Business, Office 365, Dynamics 365, Teams, and other non-Microsoft services including Cisco, Mitel, Avaya, Salesforce, ServiceNow, and more. 

Meet us there!

Schedule a meeting with our team with our team (we’ll be at booth #940) to let us show you how we can help ignite your customer experiences.   

 

28 September 2016

Ignite 2016 - Drive real-world success with Skype for Business platform solutions

Written by Nicole Robinson, Posted in Contact Center, Events, ComputerTalk

What break out sessions are you attending at Ignite 2016? Join Microsoft and ComputerTalk Friday September 30th at 9am to learn more about enhancing productivity by integrating communications into your everyday business processes.

James Skay, Senior Product Marketing Manager at Microsoft will be presenting Drive real-world success with Skype for Business platform solutions.

Join us in room C108/109 or click here to watch the live stream.

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This session highlights real-world partner solutions built upon Skype for Business. ComputerTalk is excited to present ice Contact Center for Skype for Business and will be the only contact center solution showcased. Chris Bardon, Chief Software Architect and Brandon Viamonte, Director US Sales and Partnerships at ComputerTalk will discuss how ice Contact Center can maximize your Microsoft investment and increase business productivity.

ice, Intelligent Communications Exchange, contact center is the only enterprise-class, native Skype for Business contact center. It opens up channels of communication, so your customers, prospects, and partners can contact you in ways that are most convenient for them.

Interested in learning more about ice Contact Center for Skype for Business? Request a demo!