12 September 2017

Meet us at Microsoft Ignite 2017

Written by Christopher Liko, Posted in Events

 

The past year has brought us a number of exciting changes to the Office 365 platform, particularly to Skype for Business. The ice Contact Center platform continues to grow in parallel as the world’s only enterprise-class, Skype for Business native solution. Our team is excited to share with you our breakthroughs in improving this extraordinary universal communications platform.


At Ignite, we’ll be talking about three key things:

The future of Skype for Business. It’s no secret that big changes are on the way. What does this mean Skype for Business? What does this mean for ice Contact Center? Let’s chat about the exciting future of these powerful platforms.

True universal communication. We believe that a true omnichannel experience leverages universal communication. To us, this means being able to communicate across channels, across platforms and across devices. Let us show you the steps we’ve taken toward achieving this goal.

Contact center via mobile. We have a new and exciting product to help you build powerful mobile experiences for your customers. Bringing more mobile channels into the contact center enables you to optimize customer experience, and skyrocket customer satisfaction. Meet with us to learn how to integrate mobile into your contact center.


We are passionate about helping global businesses build powerful and personal customer experiences. Connect with us at Microsoft Ignite to learn about our exciting new product features, or how you can be a part of our rapidly growing partner network. Don’t miss this chance to learn about our best-in-class solution. Are you ready for a 21st century contact center? Click here:

Setup a meeting with us.

 

28 September 2016

Ignite 2016 - Drive real-world success with Skype for Business platform solutions

Written by Nicole Robinson, Posted in Contact Center, Events, ComputerTalk

What break out sessions are you attending at Ignite 2016? Join Microsoft and ComputerTalk Friday September 30th at 9am to learn more about enhancing productivity by integrating communications into your everyday business processes.

James Skay, Senior Product Marketing Manager at Microsoft will be presenting Drive real-world success with Skype for Business platform solutions.

Join us in room C108/109 or click here to watch the live stream.

LIVE STREAM ENDED. ON DEMAND VIDEO WILL BE POSTED SOON. PLEASE CHECK BACK.

This session highlights real-world partner solutions built upon Skype for Business. ComputerTalk is excited to present ice Contact Center for Skype for Business and will be the only contact center solution showcased. Chris Bardon, Chief Software Architect and Brandon Viamonte, Director US Sales and Partnerships at ComputerTalk will discuss how ice Contact Center can maximize your Microsoft investment and increase business productivity.

ice, Intelligent Communications Exchange, contact center is the only enterprise-class, native Skype for Business contact center. It opens up channels of communication, so your customers, prospects, and partners can contact you in ways that are most convenient for them.

Interested in learning more about ice Contact Center for Skype for Business? Request a demo!