11 Septembre 2018

Come see us at Microsoft Ignite 2018 in Orlando

Written by Danielle Wong, Posted in Events

Date: September 24-28, 2018
Location: Orlando, Florida 

Get a firsthand look at ice Contact Center in-person! Meet with our team as we bring together our knowledgeable staff and chat about industry trends we’re seeing in the unified communication and contact center industries. 

ComputerTalk is proud to be a sponsor of this year’s Microsoft Ignite in Orlando, Florida. Join us September 24-28 as we celebrate and participate in one of the biggest events in tech. Ignite is where tech professionals get the latest insights and skills directly from tech leaders and practitioners, who are shaping the future of cloud, data, business intelligence, teamwork, and productivity.  

Our product, ice Contact Center is the world’s only native enterprise-class Skype for Business Contact Center. We help organizations deliver intelligent and personalized customer experiences across every communication channel. As a Microsoft Gold Certified Partner, we have been in the unified communications industry for over 30 years and are an expert in custom communications-enabled business process applications. We are also a member of the Microsoft Cloud Partner Alliance, Technology Adoption Program (TAP), and have two gold competencies in Communication and Application Development. 

As a Microsoft omnichannel contact center, ice Contact Center integrates with Skype for Business, Office 365, Dynamics 365, Teams, and other non-Microsoft services including Cisco, Mitel, Avaya, Salesforce, ServiceNow, and more. 

Meet us there!

Schedule a meeting with our team with our team (we’ll be at booth #940) to let us show you how we can help ignite your customer experiences.   

 

11 Juillet 2018

Meet us at Microsoft Inspire 2018

Written by Danielle Wong, Posted in Events

Date: July 15-19, 2018
Location: Mandalay Bay Convention Center and T-Mobile Arena, Las Vegas, Nevada

With past attendance of almost 18,000, Microsoft Inspire is where partners, Microsoft personnel, and industry experts from around the globe come together for a week of networking and learning. Speakers include business and industry leaders from around the world – Microsoft executives, trailblazers in research and innovation, and tech visionaries. Sessions include: modern workplaces, data and AI, applications and infrastructure, business leadership, and more.


ComputerTalk is a Microsoft Gold Certified Partner. We deliver the world’s only enterprise-class, Skype for Business native cloud contact center. ice Contact Center for Skype for Business helps organizations deliver intelligent and personal customer experiences across every channel of communication including voice, email, chat, SMS, and social media.


Meet with us to see how you can play a part in our growing partner network, or how we can build on our existing relationship. Leverage this unique opportunity to work with a one-of-a-kind, best in class platform and team. Our extraordinary partner network provides contact center solutions to customers all over the world.

We would like to meet you there!
Schedule a meeting with Brandon Viamonte, our Vice President of Business Development and let us show you how we can add a valuable solution to your business application offering.

11 Juillet 2017

Meet us at Microsoft Inspire 2017

Written by Christopher Liko, Posted in Events, ComputerTalk

Formerly known as the Microsoft Worldwide Partner Conference, Microsoft’s biggest partner event was renamed Microsoft Inspire to align with other flagship conferences, including Microsoft Build and Microsoft Ignite.

ComputerTalk partners closely with Microsoft to deliver the only enterprise-class, native Skype for Business contact center. Skype for Business tears down communication barriers, and ice Contact Center enables a powerful integration, extending the capabilities of the unified communications platform. The unique ice Contact Center platform enables businesses all over the world to provide customers with an intelligent, personal and valuable experience.

Meet with us to see how you can play a part in our growing partner network, or how we can build on our existing relationship. Leverage this unique opportunity to work with a one-of-a-kind, best in class platform and team. Our extraordinary partner network provides contact center solutions to customers all over the world. Schedule a meeting and let us show you how we can add a valuable solution to your business application offering.

28 Mars 2017

WEBINAR - Migrate to Skype for Business

Written by Martin Borowski, Posted in Webinars

03/29/2017 1:00 PM - 2:00 PM (EST)

Make Skype for Business your next PBX replacement! Join conferences with a single tap instead of a complicated string of numbers, especially useful when joining hands-free or from a mobile device. Share your screen or share files easily during meetings, or fluidly pass control to others - for meetings with up to 250 people! Federation gives you the ability to see when a supplier, partner or customer is available, so you can give them a quick call or instant message, right from your contacts.

Whether you need to instant message, see presence, hold a conference, or just chat on the phone - Skype for Business is the single tool for all of your unified communications needs.

ComputerTalk ice, the Intelligent Communications Exchange, provides a native, enterprise-class, Skype for Business contact center experience, regardless of your cloud transition stage: on-premises, hybrid or fully cloud. The powerful IVR and ACD functionalities in ice enable an easily managed, scalable experience, with full omnichannel capabilities. ComputerTalk is a leader in the global contact center industry, providing cloud hosting services and custom application development for 30 years, as a Microsoft Gold Partner in Communications and Application Development.

REGISTER HERE

19 Juillet 2016

WPC BASH 2016 Toronto Rooftop Party Photos

Written by Martin Borowski, Posted in World Partner Conference 2016, Events, ComputerTalk

Thank you for attending our rooftop WPC BASH 2016. We've been rated as the best party of WPC'16.

We hope you had fun! View all the photos after the link.

{addthis off}

03 Juin 2016

Check out the latest and greatest ice features at WPC 2016!

Written by Vivian Pow, Posted in World Partner Conference 2016, ComputerTalk, Microsoft

ComputerTalk is excited that WPC 2016 is being held in Toronto - our home town! We are looking forward to reconnecting with our existing partners as well as meeting new potential partners.

Drop by booth 528 to learn more about ice Contact Center for Skype for Business. ice, intelligent communications exchange, is the only enterprise-class, Skype for Business native, UC/PBX agnostic contact center product. ice turns contact centers into customer resolution centers, where users have all the tools they need to provide the best customer service possible.

At our booth we will be demoing our latest and greatest features. We would love to show you how a partnership with ComputerTalk can help maximize customer satisfaction and sales revenue.