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How to Overcome the Top 6 Customer Frustrations When Contacting an Organization
Published On September 13, 2019At ComputerTalk, we’re not just contact center providers; we’re customers too. We know firsthand the frustrations that come with reaching out to a business’ customer service team.
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ice and Microsoft Teams migration
by Chris Bardon | Published On September 11, 2019If Microsoft Teams is your organization’s final destination, there are many paths to get there and several resources online that can help guide you through the process. There are factors to consider such as whether or not to use calling plans or direct routing, how and when to migrate Skype for Business users’ meetings, and how to stage upgrades so that users can still collaborate while in different upgrade modes.