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  • Slice of ice Recap: iceSurvey for ice 11

    by Shaundalee Carvalho | Published On July 30, 2021

    On Wednesday, July 21st, ComputerTalk presented our latest Slice of ice webinar, iceSurvey. During this session, our Training Specialist, Kathika Uthayakumar, provided an overview of iceSurvey (version 11), explained how to create survey questions and survey runs, showed examples of each modality, and explained how to review survey responses.


  • ComputerTalk Announces General Availability of ice 11

    by Shaundalee Carvalho | Published On February 24, 2021

    It’s finally here! We at ComputerTalk are excited to announce the general availability of ice Contact Center 11, our latest version.

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