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ComputerTalk ice Contact Center Announces Support for Microsoft Teams Phone extensibility

Microsoft recently announced Microsoft Teams Phone extensibility at Enterprise Connect. ComputerTalk is excited to work with Microsoft on another early adopter project, continuing our commitment to innovation and seamless integration within the Microsoft ecosystem.
ice and Teams - Better Together

The ice Contact Center <a href="https://www.computer-talk.com/blogs/ice-and-microsoft-teams-migration" sfref="[Telerik.Sitefinity.Blogs.Model.BlogPost|CustomBlogUrl|lng:en]51965683-1239-4e29-b8b2-5014b6bcae99" data-sf-ec-immutable="">already has full support for Microsoft Teams</a>. Using the Teams client in conjunction with iceBar not only gives agents advanced call controls, but also screen pop and application integrations, visibility...
Extend Teams Functionality with ice Contact Center

In 2020, Microsoft saw a massive spike in Teams usage, increasing by over 785% since July 2019 and surpassing 115 million daily active users.