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Extend Teams Functionality with ice Contact Center

In 2020, Microsoft saw a massive spike in Teams usage, increasing by over 785% since July 2019 and surpassing 115 million daily active users.
Microsoft Copilot for your Contact Center

If you run a contact center, you know how important it is to respond to customers quickly and accurately.
ComputerTalk’s ice Contact Center Becomes Microsoft Teams Connected Contact Center Certified

ComputerTalk is pleased to announce our completion of the Microsoft Teams Connected Contact Center Certification Program, becoming one of the first partners to receive the certification. As a certified partner solution, ComputerTalk showcases our decades-long commitment to strengthen our products...