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  • The Top Trends in Healthcare Contact Centers to Watch in 2025

    by Erina Suzuki | Published On September 24, 2024

    Trends in healthcare contact centers are shifting. In the past, budget and resource restrictions left many companies struggling to deliver consistent, intuitive, and memorable experiences to patients. Now, evolving technology, compliance standards, and consumer expectations mean healthcare companies can no longer afford to overlook the importance of a well-designed contact center.

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