Increase
customer satisfaction by offering personalized call treatment.Victor Pawa: How mentorship and teamwork shaped my career at ComputerTalk
by Victor Pawa | Published On September 25, 2024
Ever since I started at ComputerTalk, my time here has been both rewarding and transformative. I've had the opportunity to grow professionally, collaborate with talented individuals, and contribute to meaningful projects that make a real impact.
When I first joined ComputerTalk as a fresh-faced grad with limited project management experience, I was a bit like a fish out of water. But instead of floundering, I found myself swimming with the best of them—thanks to the incredible mentorship and support I received.
At ComputerTalk, what’s truly cool is the way we balance guidance with independence. I was paired with seasoned project managers who shared their wisdom and, at the same time, gave me the space to dive into projects and learn by doing. It’s like having a personal coach who not only cheers you on but also gives you the freedom to run your own plays.
Seven years later...
Why have I stayed for over seven years? It’s simple. The people here aren’t just colleagues—they’re family. Whether it's brainstorming solutions or sharing a laugh over coffee (or both), the relationships I’ve built at ComputerTalk are what make coming to work every day a joy. Plus, the flexibility of hybrid work means I get the best of both worlds: a great team and a comfortable home office.
More from our blog
The past year has been a difficult and unprecedented time for many organizations. Governments and businesses have needed to adapt to the changing needs of their citizens and their customers, from emergency benefits programs and high inquiry volumes to COVID-19...
Higher education contact centers are essential in managing communications, providing support, and enhancing the experiences of students, alumni, and staff.
Trends in healthcare contact centers are shifting. In the past, budget and resource restrictions left many companies struggling to deliver consistent, intuitive, and memorable experiences to patients. Now, evolving technology, compliance standards, and consumer expectations mean healthcare companies can no...
