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7 Teams Features and Settings You Should be Taking Advantage of Right Now

Are you using these features and settings?
ComputerTalk's #bigUCupdate: 6 Recent Contact Center Trends That Are Here to Stay

This week, ComputerTalk was excited to participate virtually in UC Summit 2022, an event that brought together industry experts to discuss a range of topics related to Unified Communications (UC).
The Complete Guide to Handling Challenging Customers

If you work at a contact center, you’ve probably encountered angry and frustrated customers from time to time.