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Customer Service for Gen Z vs Millennials vs Gen X vs Baby Boomers

Customer service needs and preferences vary from one generation to the next. Here’s how you can tailor your customer support strategy to the requirements of Gen Z, Millennials, Gen X, and Boomers.
Richard Damra: Growth and Development at ComputerTalk

ComputerTalk provides diverse growth opportunities and a supportive team makes the learning process seamless.
Introducing ice Contact Center 15: Why This Release Sets Us Apart!

At ComputerTalk, innovation never stops — and we’re excited to announce that our newest version, ice 15, is now generally available as of May 5th, 2025!