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The Ultimate Guide to IVR Scripts for Utilities 🛠️(With Templates & Tips)

When customers call your utilities company, they need information fast. The last thing they want when they’re dealing with a power outage or similar issue is a maze of menu options. That’s why it’s so important to use the right...
Introducing ice Contact Center 15: Why This Release Sets Us Apart!

At ComputerTalk, innovation never stops — and we’re excited to announce that our newest version, ice 15, is now generally available as of May 5th, 2025!
IVR Script Examples for Banks and Financial Institutions

Forget complex menus and robotic voices. Discover valuable IVR in finance script examples designed to improve customer experience, reduce call times, and drive serious results in this guide.