Skip to main content Skip to navigation

TOPICS

ASK US A QUESTION

Q&A Form Loading...


{{'qAndAReqForm.recaptcha.invalid' | getString}}

ComputerTalk’s ice Contact Center Becomes Microsoft Teams Connected Contact Center Certified

ComputerTalk is pleased to announce our completion of the Microsoft Teams Connected Contact Center Certification Program, becoming one of the first partners to receive the certification. As a certified partner solution, ComputerTalk showcases our decades-long commitment to strengthen our products...
8 Ways to Improve Government Service Delivery in 2025

Modern government agencies are under growing pressure to serve citizens quickly, securely, and efficiently—especially as expectations rise for 24/7 support and digital-first services. Traditional in-person models no longer meet these demands. Fortunately, contact center technology provides a scalable, flexible solution....
7 Ways to Improve Efficiency in Your Contact Center

Here are a few best practices that you can use in your contact center to boost efficiency.