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Are you attending Microsoft Ignite 2022?

Ignite is an annual conference for developers and IT professionals hosted by Microsoft.
Discover 6 ways a modern contact center solution can reduce operating costs

Whether your business handles 100 or 10,000 inquiries a day, a modern contact center is essential for streamlining communication effectively. By leveraging advanced tools like artificial intelligence (AI), workforce management (WFM), and more, you can optimize your contact center and...
What are the Differences Between the 3 Models of Microsoft Teams Contact Center Certification?

Everyone knows that Microsoft Teams is a popular tool for organizational communications.