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How to Avoid Hidden Fees: 9 Questions to Ask When Evaluating Contact Center Vendors

Great customer service is important to any business. Naturally, that means that the contact center you use for customer service is an important decision to make.
How ice Contact Center is Addressing Businesses’ Top 3 Customer Service Challenges

A Gartner publication identified some of the top customer service challenges that organizations expect to face. Learn how ice Contact Center can help organizations address these challenges.
ComputerTalk Client Reviews Featured in InfoTech Research Group's Report

We are excited to share that ComputerTalk has once again demonstrated its devotion to client satisfaction and received exceptional feedback from our customers in InfoTech Research Group’s SoftwareReviews report. This accomplishment showcases our technical skills and commitment to being...