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Mastering iceSurvey: Enhancing Customer Feedback with Actionable Insights

On January 22nd, ComputerTalk hosted our latest Slice of ice webinar on iceSurvey, our built-in survey tool designed to capture valuable customer feedback. During this session, our Training & Documentation Specialist, Diane Vasquez, walked attendees through the features, setup, and...
ComputerTalk ice Contact Center Announces Support for Microsoft Teams Phone extensibility

Microsoft recently announced Microsoft Teams Phone extensibility at Enterprise Connect. ComputerTalk is excited to work with Microsoft on another early adopter project, continuing our commitment to innovation and seamless integration within the Microsoft ecosystem.
Richard Damra: Growth and Development at ComputerTalk

ComputerTalk provides diverse growth opportunities and a supportive team makes the learning process seamless.