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Staff Spotlight: Robert Fernandes
by Robert Fernandes | Published On November 24, 2023My journey with ComputerTalk began in September 2021. I worked with a recruiting agency and interviewed with ComputerTalk for an open position on their help desk. I heard back almost immediately and started shortly after.
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ComputerTalk releases ice 12.1
by Erina Suzuki | Published On November 22, 2023
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ComputerTalk Achieves 100% Efficiency Rating in SoftwareReviews' Report
by Erina Suzuki | Published On October 20, 2023InfoTech Research Group's SoftwareReviews’ report revealed that ComputerTalk achieved a remarkable 100% efficiency score. This outstanding recognition is a testament to ComputerTalk's commitment to providing top tier contact center solutions for its users.
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ComputerTalk has Secured the Top Position as the Preferred Support Provider
by Anastasia Micic | Published On September 22, 2023ComputerTalk is excited to share that our customer service team has been rated as 100% effective and knowledgeable by our customers in Info-Tech Research Group’s SoftwareReviews report.
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Staff Spotlight: Shaundalee Carvalho
by Shaundalee Carvalho | Published On August 31, 2023My journey with ComputerTalk began in the fall of 2019. As a recent university grad, I was looking for my first full-time job and came across a Marketing position posted by ComputerTalk to my school’s job search platform. I applied and was soon invited in to interview for a Sales Operations position instead. Even from my first in-person interview, I had a good feeling about the company. The people I spoke to were so friendly and easy to talk to that I already felt like I belonged there.
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Slice of ice Recap: icePhone
by Shaundalee Carvalho | Published On August 10, 2023On Wednesday, August 2nd, 2023, ComputerTalk presented our latest Slice of ice session. During this session, our Product Trainer, Christina Liu, introduced our new softphone, icePhone.
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Staff Spotlight: Vincent Yong
by Vincent Yong | Published On July 28, 2023
ComputerTalk Announces General Availability of ice 11
It’s finally here! We at ComputerTalk are excited to announce the general availability of ice Contact Center 11, our latest version.
ComputerTalk is a Microsoft Impact Awards Finalist!
ComputerTalk is excited to announce that we have been chosen as one of the finalists for Microsoft Canada’s 2021 Community Response Impact Award!
Staff Spotlight: Dave Komaromi
It is hard to believe 5 years have flown by and I am deeply rooted in the world of Major Incident Management and Business Continuity Planning at ComputerTalk. After spending 20+ years within the large corporate law firm environment,...