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How to Make the Most of Your Contact Center During the COVID-19 Pandemic

Society today is in a unique position as a result of the current COVID-19 pandemic. Individuals and businesses everywhere are facing much uncertainty regarding the current circumstances, how long they will last, and what exactly the long-term impacts will be....
ComputerTalk announces general availability of ice for Microsoft Teams with Direct Routing

<strong>TORONTO, CANADA (PRWEB) MAY 28, 2020</strong> </br></br> Computer Talk Technology Inc. (“ComputerTalk”) today announces that Direct Routing for ice Contact Center with Microsoft Teams is generally available in our North American cloud sites. This new capability gives customers an alternative to...
Microsoft Ignite: 10 Tips and Tricks for Attending

Microsoft Ignite 2024, happening in Chicago on November 19-22, promises to be an event filled with insights, networking opportunities, and the latest in tech innovation. Whether you're attending in person or virtually, these tips will help you make the most...